# AI-Powered Customer Support Chatbot

**AI-Powered Customer Support Chatbot**

###### About Project

An AI-powered chatbot was implemented to handle repetitive customer inquiries, providing 24/7 support and integrating seamlessly with CRM systems for context-aware responses.

**Industry:** Service-Based Business

**Challenge:**

High volume of repetitive customer inquiries overwhelmed support teams.

**Solution:**

Implemented a multilingual AI chatbot integrated with CRM and website systems.

**Outcome:**

Reduced support workload, faster response times, and improved customer experience.

**Categories:**

AI & Automation

**Project Info:**

- **Project Date:** Jan 2024 – Mar 2024

- **Project Budget:** CAD $N/A

**Technologies:** NLP APIs, JavaScript

**Tools:** Node.js

**Software:** CRM Platform

**Integrations:** Website, CRM